Privacy Policy
Last updated: June 10, 2025
At Luxe Marine, accessible from https://luxe-marine.com, your privacy is one of our top priorities. This Privacy Policy document outlines the types of personal information we collect and how we use, store and protect it—especially in relation to yacht charter, brokerage, and customer inquiries.
1. Information We Collect
We may collect and process the following data:
- Personal Identification Information – Full name, email address, phone number (WhatsApp or WeChat), nationality, etc.
- Yacht Preferences – Destinations, dates, yacht size/type, and any custom requests.
- Communication Data – Messages sent through our contact forms or directly to our WhatsApp (+385 95 394 1702) or WeChat (+852 5988 2975).
- Technical Data – IP address, browser type, time zone, and interaction with our site (via cookies and analytics tools).
2. How We Use Your Data
Your data may be used for:
- Responding to inquiries and quote requests
- Sending booking confirmations and charter details
- Providing support and updates during your charter process
- Improving our website and customer experience
- Complying with legal and tax regulations
3. Data Sharing and Disclosure
We never sell your data. Your personal data may be shared only with:
- Yacht owners or partners strictly for booking purposes
- Trusted third-party service providers (payment processors, translators, etc.)
- Authorities, if required by law
4. Data Storage and Security
All data is stored securely with appropriate technical and organizational safeguards. We limit access to your personal data to employees and partners who have a business need to know.
5. Cookies & Tracking
We use cookies to ensure a smooth browsing experience, understand user behavior, and improve performance. You may choose to disable cookies through your browser settings.
6. Your Rights
Under GDPR (and equivalent international laws), you have the right to:
- Request access to your data
- Request correction or deletion
- Withdraw consent at any time
- File a complaint with your local data authority
To exercise these rights, please contact us at:
sales@luxe-marine.com or through our contact page.
7. International Transfers
As we serve clients globally, your data may be transferred outside of the EU. We ensure such transfers are compliant with applicable laws and safeguarded appropriately.
8. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with the “last updated” date.